Our goal was to run an effective usability test for PILOT’s new product, the Job Renovator. Usability testing refers to evaluating a product or service by testing it with representative users. The goal was to identify any usability problems, collect qualitative data and determine the participant’s satisfaction with the product.
Most of the participants found the Job Renovator to be clean and easy to use. Implementing the recommendations and continuing to work with users will ensure a continued user-centered website. My team recommended a Version 2.0 and Version 3.0 for PILOT’s product, the Job Renovator. Both recommended versions took in account usability findings.
We approached the product from a research standpoint to gain understanding of the company and the industry. We user tested 12 users — 3 participants from usertesting.com and 9 remote participants. Based on these findings, we designed a version 2.0 and version 3.0 that PILOT could adapt in future versions of the Job Renovator.
In partnership with Language for Exchange, our objective was to create a mobile platform to expand and engage their existing user base of language learners, which is currently underserved when it comes to conversational practice.
A native app for iOS, presenting a friendlier and more trustworthy environment in which to make matches between users who can help each other converse on topics meeting one another’s needs. This platform will allow users to have those conversations, as already offered, by text, voice, or video, and enable community policing by reputation and gamification, to encourage users to behave as responsible global citizens and help each other’s language learning.
We approached the problem from a research standpoint first, to gain perspective on the following aspects of language learning:
How people learned languages beyond their first or native languages.
Reasons people pursue new language learning.
What people do to reinforce that learning. Shortfalls of popular language learning methods.
What happens after prolonged disuse of a language.